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"Missing parcel"

A review of Royal Mail by Ruth Gardner written on Monday 23rd of November 2020

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Parcel sent from liverpool 16/11/2020 at 9.51, failed to arrive. Postman approached at 12.30 on Friday 21/11/2020 and asked if he had a parcel to which he replied No. Then its showing as delivered at 12.31 on Friday 21/11/2020 ? Where has he delivered to ?.

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