"What a disappointment!!!"

A review of Sizzling Pub by Jayne written on Wednesday 17th of August 2011

I have visited this pub on a number of occasions in the last month. I visited with the family for my mums 50th birthday at the end of July. there was 21 people at the table and the pub had over a weeks notice that we were going to be there. We were placed in the back of the pub and the tables were not laid out so we had to sort them out ourselves. We were not given the offer menus and when we did receive them we were disappointed :( we ordered the food and waited, and waited and waited :( the food came out very slowly and we had to remind them of meals and sides which were missing. My the time my stepdad got his meal everyone else on the table had finished! we tried to complain on the day and the staff were not bothered and we were not given any compensation for the manner of staff or the lack of timing from the kitchen. They had the knowledge we were going to be there and the time!! we also found that there was a number of dishes on the menu that weren't available and we only found out when it came to ordering at the till. the second time i visited was with a group of friends and the meals were either undercooked or over cooked and my order was incorrect. the staff did nothing to rectify their mistake!! the service was poor and staff had appalling manners and I left like a lack of trading on the companies part. I will not be returning to eat at this pub..

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