"Good prices but it's reflected in the cusomer service"

A review of The Door Cellar by Maxi written on Monday 29th of March 2010

I bought a front external door and 1 internal door, the prices of the doors and the fitting was reasonable for what a bought, however I spent over £600 with them, they came on the day they advised although they came at a later time than what was agreed, once they finished I was happy with the doors, however I noticed after 1day that the external door didn't close propery unless you slamed it hard and 1 of the locks appeared broken, I called the shop back to make them aware and was told they would be over to fix the issues, however nobody came, it took another 5 calls and a week for them to come and fix it, had I not have had a bad time calling them back to fix the door then they would have good 100% positive feedback, also they only take cash payments, they do not have a card machine.

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